- Salary range (£47,676 – £56,445 pro rata – awaiting 2026/7 pay award) per annum
- Full time 35 hours per week (flexible options available)
Our inspiring and convenient home is in Swansea, with excellent transport links, including being close to the mainline train station. We will also have a satellite office in Cardiff Bay available soon. If you don’t want to be office-based all week we offer excellent flexible working options including hybrid working, remote working and part-time contracts.
About the Children’s Commissioner for Wales
Our mission is this: We listen to and speak up for children and young people in Wales so that children’s rights are protected, and we support, challenge and influence public services in Wales to make a positive impact on their lives.
The Commissioner plays a key role in Welsh civic life and is in a privileged position to be able to speak first-hand to decision makers, governments and national media outlets. We want to make sure we use that position to best effect.
Our Purpose in Spades gives you an insight into what it’s like to work for the Commissioner.
What will you be doing?
The Children’s Commissioner for Wales is looking for a Head of Outreach and Engagement to help drive the delivery of the ambitions set out in her new Three-year Strategy: Making Children’s Rights Real.
In particular, the commitments to:
- Increase our reach to all children in Wales – so every child knows there is a strong and independent champion to stand up for their rights;
- Use children’s voices and experiences to drive improvement in local and regional practice – so that what children tell us, directly leads to improvements in practice.
We are looking for an enthusiastic and experienced leader who is prepared to roll their sleeves up and go the extra mile to make sure we are delivering on the Commissioner’s strategy and contributing to a Wales where children are happy, healthy and safe.
The role will involve developing and implementing strategies to:
- Grow our visibility and raise awareness of our different functions, including pathways for advice and support, through outreach;
- Increase our engagement with children and young people from diverse backgrounds across Wales, targeting under-reached communities, including care-experienced children, disabled children, and children from minority ethnic communities, and removing barriers to access;
- ensure our participation work is safe, accessible, inclusive, and meaningful – leading to impact that children and young people can see for themselves.
What success looks like:
- Children from all backgrounds report knowing who the Commissioner is, what her office is for, and feeling confident to engage with us;
- Participation of children and young people is embedded across all our work, and effectively informs our policy position;
- Children’s views are visibly reflected in wider policy, practice, and public debate.
The role will oversee the Participation function of the organisation ensuring high individual and team performance in delivering a range of effective and accessible in-person and online engagement opportunities for children and young people, as well as other stakeholders including parents, carers and professionals.
The Head of Outreach and Engagement will work as part of the Senior Management Team.
What skills and experience will you need for this role?
We are looking for someone who will inspire confidence with a diverse range of stakeholders from children and young people to leaders of organisations, and help us to achieve a step-change in our outreach and engagement.
You will have an in-depth understanding of how to grow visibility and target engagement at under-engaged groups. You will lead your team to ensure participation of children and young people is meaningful and leads to tangible change.
Is this post for you?
We know from research that some people are reluctant to apply if they cannot tick every box of the job description. So, if you think you have what it take, but don’t necessarily meet every single point of the job description, please do call so that we can discuss this opportunity with you.
We are committed to continually improving the way we see the world as a team and provide strong role models for children of all ethnicities and backgrounds. Join us and celebrate our workplace culture where difference is valued and everyone is accepted for who they are.
We will guarantee an interview to people who meet the essential requirements of the role and have a lived experience that helps us to understand the perspectives of people with protected characteristics not currently represented in our Team.
If you wish to be guaranteed an interview, please indicate this on our application form.
A large print, braille or audio version of this advert can be obtained on request.
Applying:
Job Description – Head of Outreach and Engagement
- Closing date for receipt of applications: 24th June 2026
- Interviews for this post will take place on: Informal Panel (online): 6th July.
- Formal Interview (in-person): 9th July 2026
If you’d like an informal chat about this opportunity please phone 01792 765600 and we will arrange for you to speak with Jonathan Cox, Chief Operating Officer.
The Children’s Commissioner for Wales is an equal opportunities employer and is committed to treating the English and Welsh languages equally. Applications may be submitted in Welsh and will not be treated less favorably than an application submitted in English.