Children’s Commissioner for Wales (CCfW)


How We Keep Your Personal Information Safe

If we ask you to type in any of your personal information anywhere on the CCfW website e.g. your name, your address, your email address – we will make sure that these details are kept safely.

Data Protection Act 1998

The Data Protection Act 1998 is the law that tells organisations what they must do to keep people’s personal details safe and secure.

Organisations such as CCfW have a responsibility to make sure that your private information doesn’t fall into the wrong hands or get used in a way that you’re not happy with.

Seeing your Information

You have the right to see any of the information that CCfW holds about you. There may be times when the law says we don’t have to provide you with absolutely all the information we have but we will tell you why. If you think that any of the information we hold on you is wrong then please tell us and we’ll do our best to put it right. See the ‘Contact Us’ page for details on how to get in touch.

Please delete

If, for any reason, you’d rather your details be removed from our database, please just let us know and we’ll arrange for them to be deleted. See the ‘Contact Us’ page for details on how to get in touch.

Users under 18

If you’re under 18, always check with an adult before you share your personal information on any website, including the CCfW site.

What we do with your information

If we ask you to tell us any of your personal details, we’ll usually tell you why we’re asking for it and what it will be used for.

Sharing your information

We will normally only share your information with someone outside of CCfW when we’ve asked your permission to do this.

IP Address and Cookies

Your IP address (which is a number that can uniquely identify a specific computer or other network device on the internet) is automatically logged by the CCfW website and will be used to see who is visiting which parts of the CCfW website.

When you enter the CCfW website, your computer will automatically be issued with a ‘cookie’. Cookies are text files which identify your computer to our server. Cookies in themselves do not identify the individual user, just the computer used. Many sites do this whenever a user visits their site, in order to track traffic flows. Cookies themselves only record which areas of the site have been visited by the computer in question, and for how long. Users have the opportunity to set their computer to accept all cookies, to notify them when a cookie is issues, or not to receive cookies at any time.

Links to other websites

The CCfW website contains links to other sites that are completely unrelated to CCfW. This privacy policy does not apply to these sites and CCfW is not responsible for the content and practices of these sites.
Finding out more

If you have any questions about how we look after your personal information, please contact CCfW:

By email:

By post: Children’s Commissioner for Wales, Oystermouth House, Charter Court, Phoenix Way, Llansamlet, Swansea SA7 9FS

By phone: 01792 765600

CCfW reserves the right, at any time, to modify, alter or update this privacy policy.