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Contact Us

Opening hours

We are open between 9am-5pm Monday-Friday.

We are closed on bank holidays.

PHONE – 01792 765600

Freephone – 0808 801 1000

Email

Contact form




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Post

Children’s Commissioner for Wales
Oystermouth House
Phoenix Way
Llansamlet
Swansea
SA7 9FS
01792 765600
post@childcomwales.org.uk

Important – Possible delay in hard copy mail reaching our officers

There might be a slight delay in hard copy mail reaching our officers due to Covid-19 restrictions. If your message is urgent, we’d encourage you to call or email us. Also, please note that we are not an emergency service. If you have a concern about the safety of a child or children, please contact the police or your local social services department.

If you’d like to make a complaint, please take a look at our complaints form.

We welcome receiving correspondence and calls in Welsh. We will respond to correspondence and calls in Welsh, and contacting us in Welsh will not lead to delay.

Rydym yn croesawu derbyn gohebiaeth a galwadau yn Gymraeg. Byddwn yn ateb gohebiaeth a galwadau a dderbynnir yn Gymraeg yn Gymraeg ac ni fydd cysylltu yn Gymraeg yn arwain at oedi | We welcome receiving correspondence and calls in Welsh. We will respond to correspondence and calls in Welsh, and contacting us in Welsh will not lead to delay.