Case Study – Cardiff and Vale

Cardiff and Vale RPB undertook a ‘Listening to Families’ exercise in 2018 which asked for both the experiences of people with learning disabilities, and their expectations. These expectations included a proactive not reactive early intervention response, pooled budgets, continuity of staff, to be listened to, streamlined appointments and reviews, suitable environments for children while attending appointments, services meeting their needs, a key worker or lead person, and someone to assist with minor tasks without the need for continuous referrals.