Advice for Children and Young People

IMPORTANT: If you are in danger, please call 999

Contact details

It is FREE to contact us.  

Phone: 01792 765600 

Freephone: 0808 801 1000  

Email 

The advice team are available Monday to Friday from 10am – 4pm 

About our team

The advice team can support all children and young people up to the age of 18 who live in Wales.  

If you are care-experienced, then they can support you until you are 21, or until you are 25 if you are in full time education.  

What we do with the information you give us

We make sure we keep the information you share with us confidential, unless we think you are at risk of harm– we then share the information with other organisations who can help to protect you.

Help and more information

Help if you’re feeling worried or sad

Call Childline on 0800 1111 or Meic on 080880 23456 

Urgent mental health support

For urgent help with your mental health ring 111 and press option 2

Help for care-experienced young people

My Planner – advice, support and tips for young people leaving care. 

What to do if you’re unhappy about something we have done

Please email or call us and we’ll be happy to help